Glossary

Change diagnosis

Identification of the nature of a change situation and anticipation of the impacts, risks and other elements generated by it.

Sponsor

Any person proposing and initiating change.

Stakeholder

A person or a group of people, actively or passively concerned by a project or initiative who's interests may be positively or negatively affected as a result of the implementation of one or many changes.

RACI

Matrix indicating the roles and responsibilities of the different actors for each activity in a process.

Strategies

Guidelines that will guide all future activities to manage the transition.

Transition

The process of changing from the current state to the desired state, usually slow and gradual.